We have guestrooms with ADA accessories. Most areas and facilities at the resort are also accessible to disabled persons.
A valid government-issued photo ID is required at the time of check-in.
Yes, there is a nightly fee for rollaway beds, though baby cots and cribs are free of charge. However, not all the rooms are large enough to take extra beds and cribs.
Check here for more information or contact Crowne Plaza Resort Guam directly on +1 (671) 646 5880. Supply is limited, so please make sure to inquire at the time of booking.
Kids stay free up to the age of 11 in existing bed (an additional charge applies if a rollaway bed is required).
All rooms have hairdryers. Irons & ironing boards are available upon request from Housekeeping.
A microwave is available for rental upon request, based on availability. As we have a limited supply of microwaves, please contact us before your stay for more details.
All our guestrooms are non-smoking (though smoking outside on the balcony is permitted), and the resort also has a dedicated area for smokers.
If you made a reservation using a third-party website please contact your service provider directly to make modifications to your reservation.
Crowne Plaza Resort Guam’s standard check-in is from 15:00 and check-out is 12:00, however it may differ depending on the accommodation package you have booked. Please refer to your reservation confirmation for more information.
If you wish to book a late check-out (extend your check-out time), additional charges will apply and it is subject to availability. Please make a request at the time of booking.
Check here for more information.
It is possible to confirm an early check-in prior to the day of your reservation by paying an additional fee, though it is subject to availability.
It is definitely possible to store your luggage with our concierge before check-in and after check-out for your convenience.
Please cancel prior to your stay to avoid a cancellation fee. Cancellation of your reservation is subject to the resort’s cancelation policy. Please note that for group reservations the policy is subject to each group’s accommodation contract.
Crowne Plaza Resort Guam’s The Terrace buffet caters to a variety of tastes, including child-friendly dishes, though does not offer a seperate menu.
Yes, we offer room service. Menu and available hours are provided in your room.
The dress code at Crowne Plaza Resort Guam’s The Terrace require smart casual clothing. No wet swimwear or towels. Guests can wear relaxed casual at Infinity Bar.
The Terrace has great vegetarian menu options. Should you require vegan menu items, please consult with the Executive Chef upon your arrival who will be happy to assist you.
Although not mandatory, we recommend that you make a reservation in advance so as not to be disappointed!
Yes, pool towels are provided at the Pool Center free of charge.
Self-parking is available in our main parking lot.
Our resort parking does not require a reservation and is free of charge.
Yes, a Bank of Hawaii ATM is available to guests in the Crowne Plaza Resort Guam lobby area.
Crowne Plaza Resort Guam’s Cabana Sunset Dinner Show and Infinity Bar offer entertainment on select nights. Please contact us for more information.
We do not offer a complimentary shuttle service from the airport. You can access the resort by taxi or we can assist to arrange airport transportation.
Please see our Location page here for more information on transportation options to our resort.
Crowne Plaza Resort Guam is located in Tamuning, approximately 2.9km or 10 minutes drive away from Antonio B. Won Pat International Airport.
All guests can access complimentary high-speed Wi-Fi during every stay.
At Crowne Plaza Resort Guam’s restaurants and bars a 10% service charge is added to the dining fee.
Pets are not permitted on the Crowne Plaza Resort Guam property, however service animals are accepted as required by US law.
Yes, all major credit cards are accepted at Crowne Plaza Resort Guam.
Guests who book and stay at Crowne Plaza Resort Guam will be able to earn and redeem points as well as other rewarding benefits available to IHG® One Rewards members only. Check offer here for more information. Please present your IHG ® One Rewards card or number if you wish to earn the points.
The Tumon Sands Plaza and T Galleria by DFS Guam are located within a convenient 15-minute walking distance or 5-minute driving.
Our Concierge is more than happy to assist our guests to book a variety of tours and excursions provided by popular tour operators in Guam.
In Guam the power plugs and sockets are plug Type A and Type B. The standard voltage is 110 volt and the frequency is 60 Hz.
Guam does not have a casino due to the local laws.
Yes, please visit the Front Desk.
It is GMT+10 or Chamorro Standard Time.
1 hour ahead of Japan and Korea
2 hours ahead of China, Philippines, Taiwan
13 hours* ahead of New York
16 hours* ahead of Los Angeles
19 hours* ahead of Hawaii
*Add 1 hour during daylight savings
A passport holder of the countries participating in the Guam-Commonwealth of the Northern Marianas Visa Waiver Program (Guam-CNMI VWP) does not need a visa to travel to Guam or the Northern Mariana Islands for up to 45 days for sightseeing or business purposes.
However, U.S. Customs and Border Protection (CBP) highly recommends applying for ESTA when traveling to Guam to speed up the immigration screening process. It will also shorten the waiting time after arrival at Guam International Airport.
We recommend checking the U.S.Government ESTA Online center for the latest information on Guam travel requirements.
Yes, there are a few taxi services in Guam.
Please see the Location page here for directions and alternative transportation options between Guam’s International Airport & Crowne Plaza Resort Guam.
TRAVEL ADVISORY: Our response to COVID-19 and expanded IHG Way of Clean.