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OUR SERVICES

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Resort Services

Additional services and amenities are offered by Crowne Plaza Resort Guam to elevate the comfort of your stay with us, and provide you with a home away from home. The services listed are available to all guests at Crowne Plaza Resort Guam, and we invite you to contact the Front Desk to obtain further information or request specific services. Our friendly staff will endeavor to meet your request within our resort and staff’s capabilities, and ensure you have a delightful experience.

Check-in & Check-out time

Check-In Time

CHECK-IN: 3:00pm

Early check-in is subject to availability and may incur a charge. For more information, please do not hesitate to visit or contact our Front Desk.

Check-Out Time

CHECK-OUT: 12:00pm

Late check-out is subject to availability and may incur a charge. For more information, please do not hesitate to visit or contact our Front Desk.

Extra Bed

Price: 50 USD + 11% tax per night

Please note that extra bed is not available for all room types and are subject to availability. Rooms with King bed can accommodate an extra bed.

Maximum 1 extra bed per room. Please contact us in advance to request.

Extra bed 200 x 100 x 70 cm (mattress thickness 20cm)

Baby Crib

BABY COT
Price: free of charge

Available for all room types. Please contact us in advance to request.  Subject to availability.

In-room service

Laundry service

Our laundry service is available Monday-Saturday.  There is no service on Sundays & Holidays.  Collection is before 9:00am and will delivered back to the guest’s room after 6:00pm on the same day. Collections after 9:00am will be delivered the next day.

Laundry & dry cleaning services incur a charge.

Note a self-service laundry is available on the 2nd Floor.

In-room dining

In-room dining service is available 7 days a week from 7.00am -10.00pm.

Internet Service

Complimentary WI-FI service is available throughout the resort’s public areas and all guest rooms.

Service

Amenities

Each room features the following amenities:

flat-screen LCD TV
telephone
tea set / coffee
bottled water
refrigerator
room temperature control
safety box
reading light
hair dryer
body soap
shampoo
conditioner
lotion
soap
complimentary bathroom amenities (dental kit, shower cap, sanitary bag, comb, sewing kit, nail kit, vanity kit, shoe shine)
razor (suites; upon request only)
towel
slippers
scale
handheld garment steamer
free high-speed Internet connection (wired/wireless)

On Request Items

The following amenities are available on request (Service fees may apply):

humidifier
fan
air purifier
iron & ironing board
bed guards
additional towels/linens
additional pillows
drying rack

Guests Relations

Our staff are more than happy to assist with any queries or requests you may have during your stay with us. Our services range from recommending and booking restaurants, tours and attractions, entartainment shows, special events, and more.

Operation hours are 9:00am – 9:00pm daily.

Guestroom TV

Our guestrooms offer cable TV service with various channels including news, movies, sports, kids’ program, and more.

TRAVEL ADVISORY: Our response to COVID-19 and expanded IHG Way of Clean.

 

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